Terms of service

Last Updated: January 27, 2026

Welcome to shoaquaticfeeds.com (the “Site”), operated by SHO Aquatic Feeds (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the Site, including any purchases, products, services, or content provided through the Site.

By accessing, browsing, or using this Site, you agree to be bound by these Terms. If you do not agree, you must not use this Site.

1. Eligibility & Use of the Site

You must be at least 18 years old or the age of majority in your jurisdiction to use this Site or make a purchase. By using the Site, you represent that you meet these requirements.

You agree not to

  • Use the Site for any unlawful purpose
  • Attempt to interfere with Site security or operations
  • Copy, scrape, or exploit Site content without authorization
  • Misrepresent your identity or payment information

2. Products & Services

All products offered are intended for aquatic animals only and not for human consumption.

We reserve the right to

  • Modify or discontinue any product without notice
  • Limit quantities purchased per order or customer
  • Refuse service or cancel orders at our discretion

Product descriptions, images, and nutritional information are provided for informational purposes only and may vary slightly due to formulation updates or manufacturing processes.

3. Orders, Pricing & Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to

  • Correct pricing errors
  • Cancel orders due to inaccuracies, fraud concerns, or inventory issues

Payment must be received in full before shipment. Accepted payment methods are displayed at checkout.

4. Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or circumstances beyond our control.

Risk of loss passes to the customer upon delivery to the carrier.

5. Returns & Refunds

Due to the nature of animal feed products

  • All sales are final, unless otherwise stated
  • Opened or used products are not eligible for return
  • Refunds or replacements may be offered at our sole discretion for damaged or incorrect shipments

Any claims must be submitted within 7 days of delivery.

6. Subscription & Auto-Renewal (If Applicable)

If you enroll in a subscription program

  • You authorize recurring charges based on your selected frequency
  • You may modify or cancel subscriptions through your account prior to the next billing cycle

Failure to cancel before renewal constitutes authorization for the next charge.

7. Health & Performance Disclaimer

Results may vary based on species, environment, water quality, feeding practices, and other factors beyond our control.

We make no guarantees regarding

  • Growth rate
  • Color enhancement
  • Health outcomes

You are responsible for proper feeding, storage, and use of all products.

8. Intellectual Property

All content on the Site—including text, graphics, logos, product names, formulations, images, and designs—is the exclusive property of SHO Aquatic Feeds and protected under U.S. and international intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Content & Reviews

By submitting reviews, comments, or other content:

  • You grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content
  • You confirm the content is truthful and does not violate any third-party rights

We reserve the right to remove content at our discretion.

10. Limitation of Liability

To the fullest extent permitted by law, SHO Aquatic Feeds shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use or misuse of products
  • Site access or inability to access
  • Errors, delays, or interruptions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless SHO Aquatic Feeds, its owners, officers, employees, and affiliates from any claims, damages, or expenses arising from

  • Your use of the Site
  • Violation of these Terms
  • Misuse of products

12. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of [Insert State, e.g., New Jersey or Delaware], without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in the state or federal courts located within that state.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

14. Contact Information

For questions regarding these Terms, please contact

SHO Aquatic Feeds
Email: support@shoaquaticfeeds.com
Website: https://shoaquaticfeeds.com